Mechanical Engineering essays

Mechanical Engineering essays Since I can remember I have always been interested in automobiles. When I was young however I wasnt to sure how I wanted to use that interested and make a career out of it. I juggled around a few ideas: bus driver, gas station employee, taxi driver, etc. It wasnt until I got older however that I realized how low down those jobs were. So I looked around to find a higher-class job that paid more money. My older brother mentioned to me about Mechanical Engineering and designing cars. Of course that would be the perfect career for me, decent pay, easy job, and for me it would be an enjoyable job. Besides designing cars a Mechanical Engineer can do many different jobs. Their takes may include researching, developing, designing, manufacturing, and testing mechanical devices, such as engines, machines, and other mechanical devices. Many times Engineers of this field will use computer programs like CAM and CAD to help them design many of their projects. There are several Engineers working in agriculture, transportation, manufacturing, and government positions. For a person to get into this field it is usually required to go to college for four years or more depending on the exact position you would like. People going into this career path need to have skills in math, science, and be able to work well with you your mind. People in this field need to be able to solve complex problems as well being able to apply math equations. The job outlook from now til 2010 is to grow as machinery becomes more complex and harder to understand. In 2000 Mechanical Engineering held about 221,000 jobs. Most of the positions held were in the manufacturing industry. As far as salary goes it depends on experience and education. It is usually necessary for you to have 5 years experience making it hard to get into this career field. Bachelors degree 48,426, masters degree 55,994, and Ph.D. 72,096. The average salary however ...

Smoking in Public Places Should Be Banned Essays

Smoking in Public Places Should Be Banned Essays Smoking in Public Places Should Be Banned Essay Smoking in Public Places Should Be Banned Essay Smoking has always been a big tradition among adults. As time passes it is becoming a object that teenagers use for social stability. It is not popular to the teenagers to smoke alone. They need the gratification of other people seeing them smoke. This factor leads them to smoke in public places. They don’t take in consideration how it will affect the other people in their area. I disagree strongly with people smoking in public places. One of many reasons I disagree with public smoking is the health of the people around the smoker. People will light a cigarette anywhere not thinking about how it could affect individuals around the smoker. Many people have very strong allergies toward cigarette smoke. Second hand smoke impacts some people’s health severely. There are cases where a person had difficulty breathing due to someone smoking in a restaurant where the victim was eating. The odor left behind from a smoker is a smell that cannot be changed. The smoke leaves a sticky residue that is nasty. Letting people smoke in restaurants actually downgrades the class of a restaurant. Ashes are another contributing factor that makes smoking in a public place wrong. No one wants to set down and look at the light in a restaurant and see smoke and ashes floating around the food bar and all the other people in the restaurant. Many people will not eat in a restaurant where they allow smoking. Smoking is a habit that should be put out of our everyday life. It is an unnecessary part of culture that has destroyed the health of many young adults. Smoking should be banned from every public place. There should be no designated smoking area in a restaurant, or any other public facility. Pollution is another big issue. Smoking is a cause and form of pollution. There is a lot of research that shows many kinds of gases that are released by smoking are harmful for the environment, such as tar and carbon dioxide. Everyone knows that now the environment is getting worse and worse. Everyone needs to do their part and stop smoking. I want to say there are no reasons left to permit smoking in public places. I think that maybe this is the time for people to quit smoking. Smoking hurts everyone not just the smoker. It has worsened the lives of many people for ever. Banning smoking is not just for us, but for everyone who has to live in this world after us.

View on the American History Through The Name of War by Jill Lepore Essay

View on the American History Through The Name of War by Jill Lepore - Essay Example The writer intends to make the reader understand how the English people and the Indians survived the King Phillips war (1675-1676) and how the two tribes revived after the war. The writer says that the war was one of the most flaming wars in American history and more casualties than any other war. Indians had attacked twenty-five English towns which were more than half the colonial towns and, as a result, pushed the English borderline back to the Atlantic coast (Lepore 54). In response to this attack, the England natives killed thousands of Indians and surrounded their villages ensuring they starved to death due to hunger and diseases. The natives also shipped away from the survivors into slavery in the West Indies. The writer of the book describes the events in a fascinating manner that captures the readers' mind and prompts the reader to believe her arguments. The war demonstrates the experiences of the British colonialists and the natives that lay the foundation for the competition between the Europeans and the Indians over control of the continent. The writer also criticizes and corrects other histories write when she says that the book is a study of war and also a study of how other people write about war. The target audience if the book is the Native Americans and the Indians and the writer constantly reminds them of the unfinished and parochial nature of memory and history. Jill writes from a theoretically informed perspective although her use of words makes the story very interesting and even prods one to think as if it is from an eyewitness. Her story focuses on the realities of the war as opposed to what people think or what other documentary evidence have shown. Unlike many other historians, she covers the immediate causes of the hostilities that resulted into the war and narrates the story as a neutral party. She reveals that the English were not the victims of the war since they essentially instigated the war (Lepore 147).  

Learning Styles Essay Example | Topics and Well Written Essays - 1000 words - 1

Learning Styles - Essay Example In this model there are five ways that our brain processes: Visual, Auditory, Kinesthetic, Gustatory, and Olfactory. According to Ellerton (2003), "these modalities are the primary ways we represent, code, store and give meaning or language (linguistic) to our experiences". (par. 1). However, we work with the Visual, Auditory and Kinesthetic (VAK) areas most of the time, according to this model. The model states that we use more than one of these VAKS, depending on what we are doing. For instance, when we listen to music, we are feeling the music (kinesthetic), listening to it (auditory) and some picture is coming to mind (visual). Usually one of these is a "preferred" mode for a learner to use. Individuals have the ability to move from one to the other easily. According to this model Visual learners tend to be neat because they want to "look good." Their decision making tends to use visualization and they have insights that they share. They remember faces more than names and they want to see the big picture (Ellerton, 2003, par. 8). The auditory learner falls into two categories, either the Auditory Tonal or the Auditory Digital learner. The Auditory Tonal spends time listening to the tone of a persons voice and are paying attention to the total voice inflection. They are verbal processors and like to think out loud as they are working through a problem (Ellerton, 2003, par. 9). Auditory Digital learners usually are more thinkers and tend to work things out in their mind rather than on paper. It is more important for them to memorize "steps, procedures and sequences" (Ellerton, 2003, par. 11). Kinesthetic learners will use their senses of feeling to get in touch with their learning. They learn best by moving, touching and feeling. They also make decisions based on their feelings (Ellerton, 2003, par. 12). The Myers Briggs Type Indicator (MBTI) is a personality test

Preliminary PDHPE Assignment Essay Example for Free

Preliminary PDHPE Assignment Essay 1) Recount the story of the individual in relation to how the adversity they faced as affected their health status. The individual who I decided to research is now well known for her job hosting the Biggest Loser, Hayley Lewis. At 15 years old Hayley Lewis had won 5 Gold medals at the 1990 Commonwealth Games. She weighed 58kg and never thought anything about her weight at the time as she was fit, healthy and muscular. A magazine came out saying that she was â€Å"a fit 15 year old but a bit heavy legged. † From then on she started to get bigger and bigger. A year later her weight had crept up to 65kg and by the 1992 Barcelona Olympics she weighed 73kg. Hayley was told by her coach to lose weight and the more and more she was told, the more she turned to food for comfort. By being told she was â€Å"heavy legged† from the media and being told to lose weight the more this impacted on her physically, mentally, socially and spiritually. By being overweight this cut short Hayley’s swimming career as she was embarrassed, suffered anxiety and hated being publicly scrutinised. Hayley Lewis also hated getting out of bed because she knew she had to put on her â€Å"togs†. She said that she was racing with girls 20kg lighter and you can’t hide anything when you’re in swimmers. She also said that she used to focus on her weight every time she jumped up on to the starting block instead of focusing on her race. By being judged because of her physical appearance made her quit her swimming career because she felt that she didn’t fit in anywhere. This affected both her mental and spiritual health. Because Hayley Lewis had a negative physical health status this impacted on her emotional health as all the dimensions of health are interdependent on one another and when one area of health is going downhill this can impact on all the other aspects of an individuals’ health status. Hayley Lewis had a low self-esteem and didn’t believe in herself. This was because she was bullied about her physical appearance and the media made her feel shameful about her weight. She didn’t enjoy the success of being a swimmer either because of the shame and guilt she felt about herself and her personal body image. Another factor that could have made an impact on Hayley’s health status is the death of her younger sister as this could have made her turn to food for comfort. Hayley Lewis had to face a 20 year weight battle from when she was 15 until she was 35 when she had her second child. During her pregnancy Hayley gained another 25kg. When she got a phone call from Jenny Craig to become an ambassador she finally realised how overweight she was and decided to do something about it. She lost 4kg in the first week and was finally getting back on track and gaining these precious years of her life back. Hayley Lewis is now the current host of the Biggest Loser and says she can relate to the contestants so well as she knows exactly what they have been through and what they are going through. She hopes to inspire them and become as good a role model as she can so they get to love themselves the way she does about herself now. Hayley Lewis has faced major adversity in her life and it has affected her health status physically, mentally, socially and spiritually. She has finally pulled through and is at a great point in her life, has overcome her weight battles and has made herself proud for where her body has gotten her today. a) Evaluate how the dimensions of health have interacted to construct the health status of the individual. Hayley Lewis’ physical, mental, social and spiritual health have interacted to construct Hayley’s current health status as all these dimensions are interdependent upon one another. If one aspect of health is positive then this will most likely have an impact on all the other aspects of an individual’s health. Hayley’s physical health when she was younger was fairly poor. When Jenny Craig came into the picture this made Hayley become aware and realise just how poor her physical health was. Because of this sudden realisation, this has constructed Hayley Lewis’ current health status in many ways because she finally did something about her poor health. She started to lose weight and the motivation of the Jenny Craig program helped her pull through. She was given meal and exercise plans but as a retired swimmer she was used to having the pre-organised eating and training schedule. She had overcome her previous body image demons and she realised that she had a new focus in life because of becoming a parent. She had to step up and become the best role model she could be for her children. She threw out all the old photos she had of herself as an overweight teenager and returned to the pool in 2000 with a renewed confidence. She still has â€Å"good days and bad days, like everyone† but has learnt to love, admire, appreciate and nurture her body with respect as you only get one. Her previous physical health has now constructed Hayley’s current health status as she is now a size 8-10, lost 20kg and has maintained her weight by eating nutritiously, planning her meals and exercising often. Hayley now has a positive physical health status and hopes to inspire others, such as the biggest loser contestants, with her own personal inspiring story. Hayley Lewis’ emotional health has had a major impact on the construction of her current health status. Mentally, Hayley never used to believe in herself and had a very low self-esteem and body image. Now that she has become aware of her poor health status and has lost 20kg she now has a positive headspace and a positive outlook on life. She has a renewed confidence but still has â€Å"bad days† like everyone. By relating to the current biggest loser contestants this has made her feel proud to where her body and mind has gotten her today and wants to help them out so they can feel how she feels about herself now. Hayley’s new and improved positive emotional health has had a major impact on all the other aspects of her health and has created an overall positive health and wellbeing for herself as the dimensions of health are all interdependent upon one another. When Hayley Lewis was younger her social health suffered because she was overweight physically and didn’t look positive on life because of her poor emotional health. She was bullied, compared to others and was always being judged, if not by the media, by her coach and family friends. She now has a very positive social health as she is now married to a very understanding and cooperative husband and has 2 children. Her confidence is now booming compared to when she was fighting her 20 year weight battle. Her confidence has allowed her to improve her relationships with family and friends and now she can also relate to the biggest loser contestants because they have become her friends. She is very inspirational towards these contestants and has also become very close to them and helping them renew their lives and start fresh. Spiritually, Hayley now feels a sense of belonging and worth compared to the adversity she faced because she has fought and finally won her weight battles. She is now fit and healthy, can relate to and feels apart of the biggest loser family and also has a special family of her own. She now has a very positive headspace and this has impacted on and changed her life in many ways. Hayley’s life changing experience of winning her 20 year weight battled has occurred because she finally became aware of how poor her health was. The 4 dimensions of health, physical, mental, social and spiritual, have all worked together with each other and have constructed Hayley Lewis’ current health status in a very positive way. Because she started losing weight she noticed that all her emotional, social and spiritual aspects of health have benefited her overall health. This is because all these dimensions are interdependent upon each other and construct the overall health status of an individual. b) Evaluate how the relative and dynamic nature of health has impacted upon the health status of the individual. Due to her own personal experiences Hayley Lewis would now rate her health as being optimal. She has battled with her weight for 20 years and has finally overcome that. As well as being at her goal weight by eating healthy, exercising and creating meal plans for herself she has to take into account how the relative and dynamic nature of health has impacted upon her own personal health status. Relative and dynamic nature of health refers to how health can vary from time to time and fluctuate all over the place. Illnesses, accidents, personal experiences, environmental factors or an individuals’ socioeconomic status can have an impact on an individual’s level of health at any point during their lives. These continual changes in a person’s health mean that health is dynamic. Judging where a person is along the health continuum at any point of time is highly subjective as people all over the world have different perceptions about what is optimal or â€Å"normal† health. By overcoming her 20 year weight battle, Hayley Lewis now has a better knowledge of what good health is. She perceives herself in a more positive way and the result of this is that the public and people all around her are perceiving her in a more positive way also. By believing in yourself can affect how others see you and believe that you have potential whereas if you don’t believe in yourself then others will think the same. This is one of the reasons that Hayley Lewis’ confidence has risen over time because now that her self-esteem has risen she realised that people were starting to perceive her, and her health, in different and a more positive way. By being the host of the biggest loser and becoming friends with the contestants has affected Hayley Lewis’ health status. She is now socioeconomically advantaged as she has a permanent job with a high income. This will impact her health status because it can affect her choices such as buying more, but nutritious food, and she now has more money to spend on fitness and recreational resources such as gyms and swimming pools. This can impact Hayley’s health physically, mentally, socially and spiritually as she now feels a sense of control and value over her life.

Slavery During the 1800s :: Slavery Essays

Slavery in the eighteenth century was worst for African Americans. Observers of slaves suggested that slave characteristics like: clumsiness, untidiness, littleness, destructiveness, and inability to learn the white people were â€Å"better.† Despite white society's belief that slaves were nothing more than laborers when in fact they were a part of an elaborate and well defined social structure that gave them identity and sustained them in their silent protest. In their quarters, slaves expressed themselves with some what more freedom from white slave owners. Religion provided a feel of similar freedom and also gave slaves mental support. By attending church, slaves created a Christianity that emphasized salvation for every race, including slaves. To avoid over work slaves tried to work at their own pace and resist speedups. Some of the techniques they used to prevent work were to fake illness or pregnancy, break or misplace tools or fake ignorance. Unless slaves lived near free territory, or near a city where they could blend into a free black population, they knew that permanent escape was unlikely. Only rarely, did a large group of slaves attempt a mass escape and maintain an independent freedom for long periods of time. On numerous occasions groups of runaway slaves either attacked white slave patrollers or tried to bribe them. When slaves became desperate enough, they openly resisted their masters. Numerous examples show how slaves refused to accept punishment and battled with their white masters who were trying to give punishment. Slave resistance was rarely successful because most masters would not tolerate it. Whether slaves physically or verbally opposed a white man it was dangerous. Slave’s masters consistently tried to erase African culture from their slave’s memories. They insisted that slavery had rescued blacks form the barbarians from Africa and introduced them to the â€Å"superior† white civilization. Some slaves came to believe this propaganda, but the continued influence of African culture in the slave community added slave resistance to the modification of African culture. Some slaves, for example, answered to English name in the fields but use African names in their quarters. The slave’s lives were filled with surviving traits of African culture, and their artwork, music, and other differences reflected this influence. Slaves also injured themselves to avoid work, punishment, or sale. They cut off their own fingers, hands, toes, or feet, and disfigured body in various other ways to make themselves less valuable slave property.

Ict Policy and Server Room Proposal for a Small Firm

INFORMATION COMMUNICATION TECHNOLOGY POLICY DOCUMENT INTRODUCTION Information and Communications Technology Policy addresses security issues and how to effectively apply and maintain information systems, thereby facilitating protection of critical, valuable and confidential information together with its associated systems. Most people are likely to recognise the impact and severity of the loss or theft of confidential designs for a new product. However they do not always recognise the potential risk, and consequential result, of seemingly ‘innocent' activities, such as copying software or copying the corporate database onto their laptop computer or not documenting changes made to their systems. The purchase and installation of hardware and software requires those involved to consider carefully the Information Security issues involved in this process. Careful consideration of the company's business needs is paramount, as it is usually expensive to make subsequent changes. Analysis of user requirements versus the various benchmarks test results will establish the best choice of server/software to be purchased. Installation of new equipment must be properly considered and planned to avoid unnecessary disruption and to ensure that the IT & T Policy issues are adequately covered. The issue of IT consumables is looked into. These are expensive and should be properly controlled both from an expense perspective as well as an Information Security perspective. Valuable items should always be kept in a secure environment to avoid damage or loss. OBJECTIVES To develop an Information Communication Technology policy for KPLC Retirement Benefits Scheme that introduces efficient and effective use of IT systems and in turn facilitate the smooth running of the secretariat. MISSION STATEMENT To strive to provide nothing but the best means of data and telecommunications services to the secretariat as a whole. DEFINITION OF ICT POLICY A set of rules, regulations, procedures and plans of action for administration of equipment, resources, and services in the ICT section. TERMS OF REFERENCE The aim of this document is to; ) Analyse procedures and practices that are in use currently and identify those that can be reinforced or changed. ii) Work out a time plan for the smooth transition from the use of KPLC systems and resources. iii) Review implemented policies elsewhere to facilitate broad knowledge and adapt ideas suitable to our environment. TABLE OF CONTENTS INFORMATION COMMUNICATION TECHNOLOGY POLICY DOCUMENT1 INTRODUCTION1 TABLE OF CONTENTS2 PREAMBLE4 IT & T SYSTEM DESCRIPTIONS4 1. 0 PROCUREMENT OF HARDWARE, PERIPHERALS & OTHER EQUIPMENT8 1. 1 Purchasing and Installing Hardware8 1. 2Cabling, UPS, Printers and Modems15 1. 3Consumables16 . 4Working off premises or using out-sourced processing18 1. 5Using Secure Storage20 1. 6Documenting Hardware23 1. 7 Telecommunications equipment25 1. 8Other Hardware Issues28 1. 9 Disaster Recovery Plans30 2. 0 CONTROLLING ACCESS TO INFORMATION & SYSTEMS IN THE SECRETARAIT32 2. 1Controlling Access to Information and Systems32 2. 1. 5 Controlling Access to Operating System Software38 Managing Passwords39 3. 0 PROCESSING INFORMATION AND DOCUMENTS46 3. 1Networks46 3. 2System Operations and Administration49 3. 3E-mail and the World Wide Web57 3. 4Telephones & Fax69 3. 5Data Management73 3. 6Backup, Recovery and Archiving75 . 7Document Handling78 3. 7. 3 Countersigning Documents79 3. 7. 5 Approving Documents before dispatch80 3. 7. 6 Signature Verification80 3. 8Securing Data83 3. 8 . 4 Maintaining Customer Information Confidentiality86 4. 0 PURCHASING AND MAINTAINING COMMERCIAL SOFTWARE90 4. 1Purchasing and Installing Software90 4. 2Software Maintenance & Upgrade92 4. 3Other Software Issues94 5 COMBATING CYBER CRIME95 5. 1Combating Cyber Crime95 5. 1. 1 Defending Against Premeditated Third Party Cyber Crime Attacks95 5. 1. 2 Minimising the Impact of Cyber Attacks97 5. 1. 3 Collecting Evidence for Cyber Crime Prosecution98 5. 1. Defending Against Premeditated Internal Attacks99 5. 1. 5 Defending Against Opportunistic Cyber Crime Attacks100 6. 0 COMPLYING WITH LEGAL AND POLICY REQUIREMENT101 6. 1Complying with Legal Obligations101 6. 1. 2 Complying with General Copyright Legislation101 6. 1. 3 Complying with Copyright and Software Licensing Legislation102 6. 1. 4 Legal Safeguards against Computer Misuse103 6. 2Complying with Policies103 6. 3Avoiding Litigation106 6. 3. 3 Sending Copyrighted Information Electronically107 7. 1 E- Commerce Issues108 7. 2 Structurin g E-Commerce Systems Including Web Sites108 7. 3 Securing E-Commerce Networks109 . 4 Configuring E-Commerce Web Sites110 7. 5 Using External Service Providers for E-Commerce Delivery Channel111 8. 7Cost Considerations116 9. 0 DEALING WITH PREMISES RELATED CONSIDERATIONS118 9. 1 Physical Security of Equipment and Assets118 10. 0 NETWORK SECURITY MEASURES122 10. 1 Data Network devices122 10. 2 System administration123 10. 3 System Auditing129 10. 4 Email Policies130 10. 5 The Internet131 10. 6Computer desktop equipment133 10. 7Human Resource Aspects Policies141 10. 8Security Policy Auditing142 10. 9Incidence Management and Responses146 Reporting an Incident146 What is Cybercrime? 151 10. 0Movement of Telecommunications Equipment155 11. 1Setting Classification Standards157 12. 0 RETIREMENT OF OBSOLESCENCE OR OBSOLETE EQUIPMENT158 12. 1 Setting New Hardware Standards158 12. 2Methods of assessing old and inapt Software/hardware158 12. 3Hardware and software obsolescence160 12. 4RBS Depre ciation Factors for Defining Old Or Inapt Equipment161 13. 0 APPENDIX 1162 13. 1 LIST OF SPARES & ACCESSORIES162 14. 1 GLOSSARY & REFERENCES163 PREAMBLE It is necessary for one to be familiar with the various Information Technology and Telecommunications Systems that the company has acquired and installed over the years. This document provides the description of the systems as well as the policies formulated in regard to these IT & Telecommunications systems. IT & T SYSTEM DESCRIPTIONS 1. Telephony The telephone network for RBS consists of the public interconnected network using automatic branch exchanges (PABX) which connects us to the public network using telecommunication service providers and private branch network (PBX) which is housed in our commercial office premises which help us communicate in the premises through extension numbers. 2. Computer Data systems These are composed of data network hubs and switches which make the Local Area Networks (LAN) and the routers which interconnect the LANs. Each LAN is composed of passive data networks, servers and PCs that use the network thus realised to exchange information and data throughout the enterprise. 3. System Software and Data System software is the general term used to describe the many software programs, drivers and utilities that together enable a computer system to operate. One of the main components of system software is the operating system of the computer e. g. Microsoft Windows ® XP Professional. 4. Data Data in the language of information technology means the individual elements that comprise the information and can be processed, formatted and re-presented, so that it gains meaning and thereby becomes information. Here we are concerned with the protection and safeguard of that data/information which, in its various forms can be identified as Business Assets or Information Assets. The term data and information can be used somewhat interchangeably; but, as a general rule, information always comprises data, but data is not always information. ICT SYSTEMS DESCRIPTIONS DESCRIPTIONS THE OF SYSTEM RBS – Open Retirement Benefits Scheme System The system is used for the administration of employee and employer contributions into the RBS Fund. It has a database for member details together with their dependants. This is used when benefits are to be calculated for deceased persons and withdrawing members. The system also has a pensioners payroll used to pay all pensioners whether retirees or widows and orphans. Group Life for all employees and the issue of Last Expense is also maintained and administered in the system. Database Management Systems The secretariat database is managed using ORACLE database management systems(DBMS). Oracle databases are relational, thus data is stored in them in row-column (table) format. All the company data is stored and managed using ORACLE. WINDOWS NT ENVIRONMENT The Window NT environment operates in domains. A domain is a collection of computers and users defined by the administrator of a Windows NT Server network that share a common directory database. A domain provides access to the centralised user accounts and group accounts maintained by the domain administrator. Each domain has a unique name. Window NT Environment In the current WAN model of KPLC there is a single master domain called KPLCSTIMA. The KPLCSTIMA is also the main account domain and KPLCNET as Internet resource domain. A child domain known as RBS. KPLCSTIMA will be created from the master domain and will have trust relationship with it. This is will give us more control of our systems and semi-autonomy from the KPLC systems. It will be installed with Windows Server 2003 standard edition operating system which will provide the following services at RBS: 1. File and Print sharing. 2. Microsoft Exchange Services – host the resident Staff member’s mailboxes and enable efficient sending and receiving of internal/Internet mail and if need be provide also storage of the mailboxes. 3. Anti-virus Software. 4. Systems Management Server for Network management. 5. Internet Browsing. 6. To allow for faster downloads of the application updates. 7. To enable the efficient installation and periodic updates of the PC anti-virus in the local area network. 8. For faster and seamless primary logon of client PC’s to the network. Our application i. e. RBS system is already running in a stand alone server and will continue that way to ensure system stability and integrity. The new system will also run on its own stand alone server for the same reason. †¢The primary domain controller (PDC) tracks changes made to domain accounts. Whenever an administrator makes a change to a domain account, the change is recorded in the directory database on the PDC. The PDC is the only domain server that receives these changes directly. A domain has one PDC. A backup domain controller (BDC) maintains a copy of the directory database. This copy is synchronised periodically and automatically with the PDC. BDC’s also authenticate user logons, and a BDC can be promoted to function as the PDC. Multiple BDC’s can exist in a domain. Client PCs Currently there are four PCs and two laptops in the secretariat all running Windows XP as the desktop operating system and networked using Windows NT operating system of the K PLC master domain. All PCs have MS Office 2003 – 2007 as an office desktop application. The PCs have between 256 and 512 MB RAM. All the PCs are running on Microsoft TCP/IP protocol and use USER LEVEL access on the network. Microsoft Exchange Server Microsoft Exchange Server is used for electronic messaging in and out of the organisation. Exchange is organised into entities called sites each consisting of one or more servers containing mailboxes and public folders. Mailboxes are where a user’s messages are kept, each user having a single mailbox whereas public folders are like notice – boards, containing information that is shared between multiple users. Intra-site communication has to occur at high speed and with high reliability. Inter-site communication can occur at lower speeds. In addition to local messaging, there is Internet messaging, implemented via the Proxy Server. Anti-Virus Software McAfee’s Total Virus Defence Software is the current company guard against viruses. The software is loaded on all the Exchange server protects against viruses distributed. A group of computers and the server that manages them is called an Anti-virus Domain. The anti – virus server downloads new version automatically from McAfee Website on the Internet. Once the new software version is downloaded, the system administrator configures it for distribution. It also alerts the system administrator to ‘pull’ the latest versions to the Anti-virus Server. Internet Microsoft Proxy Server provides an easy, secure way to bring Internet access to every desktop in an organisation. The proxy server is a gateway between the company’s network and the Internet. A gateway is special software, or a computer running special software, that enables two different networks to communicate. The gateway acts as a barrier that allows you to make requests to the Internet and receive information, but does not allow access to your network by unauthorised users. [pic] 1. 0 PROCUREMENT OF HARDWARE, PERIPHERALS & OTHER EQUIPMENT 1. 1 Purchasing and Installing Hardware This Chapter deals with the Information Technology and Security issues relating to the purchase, use or maintenance of equipment through which information is processed and stored. 1. 1. 0 Procurement of Hardware, Peripherals and Other Equipment Policy Statement All purchases of new systems hardware or new components for existing systems must be made in accordance with Information Security and other organisation Policies, as well as technical standards. Such requests to purchase must be based upon a User Requirements Specification document and take account of longer-term organisational business needs. The purchase and installation of hardware requires those involved to consider carefully the Information Security issues involved in this process. This section covers the key areas to be considered. . 1. 1 Specifying Information Security Requirements for New Hardware The purchase of new computers and peripherals requires careful consideration of the business needs because it is usually expensive to make subsequent changes. |ICT Issues to consider |Action Required | |The system must have adequate capacity or else it may not be |Estimate the current and potential load on the system. | |able to process your data. For critical applications ensure t hat the system is reliable and of | | |high quality. | | |Select a supplier with a proven ‘track record', who is likely to be | | |in business for the life of the hardware. | |Data must be adequately protected; otherwise there is a risk |Determine the type of safeguards necessary for the information | |of loss or accidental / malicious damage. concerned and ensure that the hardware is capable of supporting the | | |required features, e. g. the type of operating system and attached | | |devices. See classifying information and data | |Where hardware maintenance is poor or unreliable, you greatly|Choose a supplier with a proven ‘track record', who is likely to be | |increase the risk to the organisation, because, in the event |in business for the life of the hardware. |of failure, processing could simply STOP. |Enter into a maintenance contract at the time of purchase with a | | |suitable response time in the event of a failure. See service level | | |agreement | |T he system must be sufficiently ‘resilient' to avoid |Determine your organisation’s tolerance to system non-availability | |unplanned down-time, which can have an immediate negative |(seconds, minutes, hours or days? , and approach the design of your | |impact on your organisation |hardware configuration accordingly. | | |Consider the use of mirrored disks to guard against disk failures; | | |duplicate processors in case of processor failure; duplicate | | |configurations; and the use of an Uninterrupted Power Supply (UPS) | | |and standby generators. 1. 1. 2 Installing New Hardware Installation of new equipment must be properly considered and planned to avoid unnecessary disruption and to ensure that the ICT Policy issues are adequately covered. (See Premises for further detail. ) Policy Statement All new hardware installations are to be planned formally and notified to all interested parties ahead of the proposed installation date. Information Technology and Securi ty requirements for new installations are to be circulated for comment to all interested parties, well in advance of installation. ICT Issues to consider |Action Required | |The equipment must be located in a suitable environment otherwise|Adhere to the specifications and recommendations of the | |it may fail. |manufacturer or supplier, e. g. for operational temperature, | | |humidity etc. | |Adequate safeguards against fire, water and electrical failure | | |should be in place. See Premises | |Any disclosure of your network diagrams, security features, |Ensure that all persons on site, whether from your own | |locations and configurations etc. exposes potential |organisation or not, have completed a Non-Disclosure Agreement | |vulnerabilities, which could be exploited. Although a Non Disclosure Agreement paves the way for legal | | |redress, it cannot protect you against actual commercial damage. | |Leaving tools, utilities and developer's kits on your new system |All new syste ms should be configured for maximum practical | |endangers the confidentiality and integrity of your data |security by the removal of unnecessary utilities, developers' | | |programs, etc. a technique known as hardening. | |Without an installation plan for the new equipment, disruption to|Ensure that all special pre-installation requirements (e. g. air | |operational systems is more likely. |conditioning) have been met. | | |Identify the precise location for the equipment and ensure that | | |the power and network cables are ready. | | |Agree a detailed installation plan with the vendor. | |Anticipate what might go wrong and consider how to minimise the | | |risks. | |Where the installation plan does not include safeguards against |Agree a detailed installation plan and document it. See Project | |the (inevitable) increased security threat resulting from |Plan | |(relatively) ‘open access' to the systems area, accidental or |Monitor progress against the plan. |malicious damage can result. |Only allow authorised persons access to the systems area. | | |To protect all parties never allow engineers to work unattended. | | | | |Breaches of Health and Safety regulations endanger the well being|Ensure Health and Safety regulations are followed when locating | |of your staff and your organisation’s commercial activities. the equipment, peripherals and cables. | | |A periodic visual inspection is beneficial also. | 1. 1. 3 Testing Newly Installed Systems and Equipment Hardware should be tested when new to verify it is working correctly, and then further tests applied periodically to ensure continued effective functioning. Policy Statement All equipment must be fully and comprehensively tested and formally accepted by users before being transferred to the live environment or user sites. |ICT Issues to consider |Action Required | |Where new equipment is not tested for critical functions before |Ensure that all new installations are thoroughly tested after | |being used, it can lead to failure and hence damage to both data |initial set-up and prior to live use. |and other linked systems. |All such tests should be in accordance with a documented test | | |plan. | |Inadequate testing can threaten the integrity and availability of|Check the test outputs to confirm the results. Ensure that | |your data. |all-key components, e. g. hard disk subsystems are included in the| | |tests. | |Devices that are known to degrade with time, e. g. printers, | | |should be tested periodically | |Where testing is performed in a manner that does not simulate |Ensure that the test plan simulates realistic work patterns | |live conditions, the results of such testing cannot be relied | | |upon. | |Poor security procedures during equipment testing can compromise |Ensure that Non Disclosure Agreement have been obtained from all | |the confidentiality of your data. |third party staff involved in testing the equipment. | |Verify that the required security configuration and safeguards | | |have been implemented for the new hardware. | | |If live data is used in the testing process for the new hardware,| | |ensure that it is closely controlled. See Use of Live Data for | | |Testing | Explanatory notes NT servers The analysis of user requirements (client base and mail sizes expected) versus the various benchmarks test results will establish the best choice of server to be purchased. For file and print server only disk space is a key requirement. IT & T Issues |Key Actions | |CPU Board |Dual CPU, redundant system components in many aspects | |Disk & Disk space |Enough storage to cater for expected growth of mail database for the next| | |fiscal year | | | | | |Redundant and RAID-5 capable | |SPEC INT2000 |Compares CPU speeds for various servers. | | | |SPEC CPU2000 |To establish best processors and server performances. | | | | |(http://www. specbench. org/) |To establish best server as per RBS requirements. | | | | | |Do sample analysis based on databases expected or consult database | | |product vendor on system demands. |TPC-C benchmark |The TPC-C benchmark measures the ability of a server to process | | |transactions in a simulated business environment, calculating both the | |See guidelines at http://www. tpc. org/ for |performance of the System Under Test and real world scenario. | |transactions per server | | | |Mail servers should handle 1500 mail user traffic simultaneously in a | | |normal business environment. | | | | |Mail servers should be capable of storing all mails processed in a normal| | |working day. | Routers |ICT Issues |Key Actions | |Router basics |Dual CPU, all redundant system components installed at time of purchase | | |in many aspects | |IOS, RAM and ROM |Latest Cisco IOS e. g. ver 12. X. , 128 MB RAM and suitable flash memory to | | |store all features of IOS. | | | | |VPN and 3-DES features enabled | |IOS compatibility |New routers should Cisco compatible to integrate seamlessly with existing| | |IOS and equipment. | |Number of WAN ports |Decide by local needs e. g. | | | | | |Hub-routers should be preferred for small LANs | |User Management |Manageable by local o r by remote interface, RMON, SNMP or network user | | |interfaces. | Hubs and Switches Item |Action | |Hardware basics |Dual CPU, all redundant system components installed at time of purchase in many | | |aspects | |IOS, RAM and ROM |Latest Cisco IOS e. g. ver 12. X, VLAN and work grouping, bridging possible. | |IOS compatibility |Cisco compatible to integrate seamlessly with existing IOS and equipment. |Protocols |Ethernet enabled | |L | | |Number of LAN ports |Decide by local needs e. g. | | |Hub-routers should be preferred for small LANs | |User Management |Manageable by local or by remote interface, RMON, SNMP or html enabled network | | |user interface. | Modems Item |Action required | |Software Compatible |Supports HyperTerminal for Windows | | | | | |Should be configurable using AT commands | |V90 |Modems should be V90 standard and downward compatible with existing V54 & V42 | | |types, etc. |2 & 4 wire |Supports two wire dialup and 4 wire leased analogue line use. | Data cabinets Equipment cabinets should be properly chosen. The current 6U cabinet is too small for any future expansion or even good workmanship to be carried out. Vendors should provide cabinet of size equal or larger than 12U cabinet. |Item |Action | |Sufficient space for equipment |The cabinet should house all the equipment and accessories at the installation| |See http://www. datacabinets. om/ |time, leave room for future expansion and provide free space for proper | | |ventilation | |Aesthetically chosen for office environment |The cabinet aesthetically coloured to match with general looks in the vicinity| | |free standing or wall mounted and should be equipped with sufficient power | | |blocks. | |Proper ventilation and humidity |The cabinet must have sufficient cooling fans. The fans in these cabinets | | |shall be designed to give minimum noise level expected in a normal office | | |environment and must be designed to keep the humidity level low. | |Designed for equipment therein |The cabinets will be used to house all the active equipment and connection | | |accessories such patch panels, Light Unit Interfaces (LIU). | | | | | |Be lockable and be equipped with some trays. LIUs, cord organisers, cable | | |straps etc. |Grounding and ESD |All cabinet shall be electrically grounded to ensure electric noise and | | |electrostatic discharge is minimised. | Server Room The following items are useful in a server room construction. |Item |Action | |Backup supply |Installation of a central UPS to back up for at least 30 minutes after an | | |outage. | |Conditioned power supply |Installation of spike protectors is necessary to ensure well regulated supply | | |free of surges and dips. |Neat and extensive cable trays |Construction of a technical (false) floor and technical roof (false ceiling) | | |to house all types of cabling and utilities such as fire hydrants, smoke | | |detectors, etc | |No electrostatic discharge (ESD) in computer centre and |Proper grounding and use of anti-static PVC tiles on floor. Each tile must be| |equipment |grounded well. | |Maintain ambient temperature |Installation of a two way redundant air conditioning system. | | |Maintain 16 ? C via room wall. | |Guard against fires and similar hazards |Installation of an automatic fire-fighting system |Use effective extinguishers that are less hazardous to |Use most inert system e. g. Inergen | |human health. |See www. inergen. com/ | |Classify room usage |Partitioning of the computer room | |Proper lighting |Supply and installation of False Ceiling | |Protection against harmful effects of fire hydrants |Supply of Gas Masks | 1. 2Cabling, UPS, Printers and Modems Cabling For best of cabling the following international standards should be incorporated when carrying voice/data-cabling works. |Item |Action | |Scope |Systems Administrator to access scope of requirements. | |Design of cabling plant and premises consideration |According to ANSI/EIA/TIA 568B & 569 standards | | |See www. ansi. org, www. eia. org & http://www. tiaonline. rg | |Implementation and workmanship of cabling works and testing |According to ANSI/EIA/TIA 606 & 607 standards of installing and | | |maintaining data/voice cabling plant. | |Network Active devices |Different vendors have preferred methods of rolling out active | | |devices try this method: | | | | | |Develop | |high-level process flow diagram for deploying new solutions | | |solution hardware requirements | | |solution management platforms | | |solution validation by pilot project | | |full solution deployment | | |document all related information for management, maintenance and | | |future extensions | UPS The following formulas are useful in determining choice of UPS. The UPS are rated in terms of steady power out put and backup time. Steady power rate is given in watts= W Backup time is given in Hours or Ampere-hour of the batteries. = Ah Backup capacity in terms of Ampere-Hour is Ah = (Watt x time) and or is computed to be Ah =3. 6 Mega joules. Power x Time = Energy (joules) Translates to Time =Ah/power E. g. StimaEIS is 7. 2-kVA load. To backup for half an hour it requires (7200 x 30 x 60 x 60)/3. 6 x106 = 216 Ah Given that each small battery is 12V with 9 Ah each then the UPS will have 24 small batteries. Similarly for rest of the computers same formula can be used. 1. 3Consumables Introduction ICT consumables are expensive and should be properly controlled both from an expense perspective as well as an Information Security perspective. This section deals with the Information Security aspects of IT consumables. 1. 3. 1 Controlling IT Consumables Policy Statement IT Consumables must be purchased in accordance with the organisation’s approved purchasing procedures with usage monitored to discourage theft and improper use. They must be kept in a well-designated store away from working area. Explanatory Notes Examples of consumables are printer forms, stationery, printer paper, toner & ink, ribbons, disks, diskettes, bar-code labels and other accessories. Item |Key Actions | |Pilfering of your consumables results in increased organisational|Safeguard Consumables against petty theft by locking cupboards, | |expense. |maintaining a register, written authorisation prior to removal of| | |items etc. Keys to be kept by the supervisor’s office. | |Consumables may be s tolen with the intent to defraud your |Take special measures to protect potentially valuable pre-printed| |organisation or customers. |forms and account for their usage. Store area should be a | | |restricted area, use gate-passes and authorisation. |Confidential data may be revealed to unauthorised persons from |Ensure that confidential information cannot be identified from | |discarded Consumables e. g. discarded draft printer output and |discarded Consumables, such as printer ribbons and floppy disks, | |test data printer output. |by destroying them. | | |Destroy or shred surplus printout / fiche containing data, | | |whether or not the data appears to be confidential – it may be! | | |See also Classifying Information and Data. | 1. 3. Using removable storage media including Diskettes and CDs Policy Statement Only personnel who are authorised to install or modify software, and staff who are authorised to transfer and update data shall use removable media to transfer dat a to / from the organisation’s network. Any other persons shall require specific authorisation. Explanatory Notes When using removable storage media, there are additional ICT Security risks associated with the portability of the media. Personnel authorised to install & modify software is the system administrator. Personnel authorised to transfer and update data shall be determined by the general manager and systems administrator. ICT Issues |Key Actions | |Loss or ‘disappearance' of disks, tapes, etc. can |Ensure that all media are stored safely and securely. | |compromise the confidentiality of the organisation’s |Make sure that all media are labelled clearly, whether physically and/or | |data. |electronically, and that they can be located easily when needed. | | |Designate key individuals to monitor the storage and use of removable | | |media. | |Damage to media compromises the integrity of your |Follow the manufacturers' recommendations when handling the m edia. | |corporate records. Take protective measures against environmental extremes of temperature, | | |humidity, dust, etc. , appropriate to the importance and sensitivity of the| | |data. | | |Consider carefully the safeguards required for any media being moved or | | |stored off-site; especially backup tapes / disks. | | |In the case of irreplaceable data, you should consider taking security | | |copies, each of which must be properly safeguarded. | |Consider using fire-resistant storage cabinets for such media. | 1. 4Working off premises or using out-sourced processing Working Off-Premises involves a broad range of Information Security risks. In addition to the obvious threat of theft of the equipment there are also significant risks to the information contained on portable equipment. It is necessary to use business centres with great care as confidential information or data can be input onto equipment that is not under your control. 1. 4. 1 Contracting or using Out-sour ced Processing The following issues should be considered if the organisation decides to utsource some or all of its computer processing. Policy Statement Persons responsible for commissioning out-sourced computer processing must ensure that the services used are from reputable companies that operate with accredited information security and quality standards which should include an appropriate Service Level Agreement. |ICT Issues to consider |Action Required | |Inadequate performance can threaten your organisation's |Determine the critical success factors for your organisation in terms of| |information processing and business operations. speed, reliability, response and ability to scale rapidly (if | | |necessary). | | |Document these factors in a Service Level Agreement with penalty clauses| | |for breaches. | |Poor reliability threatens the performance of your |Consider your organisation's tolerance to system non-availability in | |business. |seconds, minutes, hours or days? | | |Ensure that the service provider can meet these needs. | |Document these factors in a Service Level Agreement with penalty clauses| | |for breaches. | |Lack of direct control when outsourcing can compromise |Due diligence should be exercised to ensure that the outsourcing company| |data confidentiality. |is reputable and operates with adequate standards. | | |Obtain a Non Disclosure Agreement from the outsourcing company. | | |Insist on secure transmission methods between your organisation and | | |theirs, e. g. authenticated transmission with encrypted data. | 1. 4. 2 Issuing Laptop / Portable Computers to Personnel Laptops, Portables, Palmtops -or even electronic ‘organisers', which connect to and store your organisation’s data – are included within this topic. Throughout this topic we refer to them collectively as ‘laptops' Policy Statement Line management must authorise the issue of portable computers. Usage is restricted to business purposes, and users must be aware of, and accept the terms and conditions of use, especially responsibility for the security of information held on such devices |ICT Issues |Action Required | |Confidential data disclosed to unauthorised persons can |Be certain that the member of staff has a valid business reason for | |damage the organisation. |using a laptop. Maintain and update the Hardware Inventory with the | | |primary user's name and contact details | | |Ensure that you are always able to trace the physical location of the | | |laptop and that the type and sensitivity of any stored data is known and| | |properly secure. | | |Always use any ‘power-on' password feature as a simple deterrent to | | |opportunistic usage. | | |Ensure the confidentiality and security of backup files. |The use of unlicensed software can subject your |All software used on the laptop must be licensed and comply with both | |organisation to legal action |legal and organisational standards. | |Viruses, Worms, Trojans and other Malicious Code can |Scan the laptop for malicious code and viruses regularly. | |corrupt both data and the system files. |Always scan files before accepting them onto the laptop | |Theft of the laptop exposes the organisation to the threat|Ensure that the holder implements adequate safety procedures against | |of disclosure o f sensitive corporate data to competitors. |theft. | |Consider the use of securing wires or other security devices in open | | |offices. | | |Ensure that the Hardware Inventory contains relevant allocation details | | |of all computers. Insure the laptop against loss, theft and damage. | | |Be aware of any exclusion in cover. Prepare guidelines for issuing | | |portable computing equipment. |Inadequate backup and recovery routines can lead to the |Ensure that laptop computers can have their data safeguarded through | |loss of data. |regular backups. | | |Ensure that the primary user of the equipment recognises their | | |responsibilities in this regard. | Guidelines for Issuing Portable Computing Equipment Those responsible for issuing portable computer equipment must ensure that the following is complied with before issuing such equipment to employees. †¢ Ensure that adequate insurance cover is provided for the portable equipment for use in the home country and abroad. Ensure that suitable virus scanning software is present on the equipment. †¢ Supply suitable network connections and ensure that access procedures are applied if the equipment is to be connected to a network. †¢ Ensure that adequate capacity (hard disk and memory size) is available on the equipment to support business processing. †¢ Ensure that adequate backup and restore facilities and procedures are in place. †¢ Ensure that compatible versions of application software are in place. †¢ Ensure that software encryption and/or physical locking devices are in place. †¢ Ensure that adequate records of the equipment are maintained, and that the issue is authorised and receipted. Ensure that authorisation for use of portable computing equipment is received †¢ Ensure that the Terms of Use are issued and signed. 1. 5Using Secure Storage Introduction It is essential that valuable confidential or critical information or equipment is stored in a secure locati on. This section covers secure storage. Policy Statement Sensitive or valuable material and equipment must be stored securely and according to the classification status of the information being stored. Documents are to be stored in a secure manner in accordance with their classification status. 1. 5. 1 Using lockable storage cupboards & filing cabinets A lockable storage cupboard should be considered for storing sensitive or valuable equipment. A lockable filing cabinet should be considered for secure storage of paper-based files and records, or small but movable items. |ICT Issues |Key Actions | |Unsecured organisation sensitive material may be |Ensure that all sensitive material is secured in a lockable storage | |stolen from the department. |cupboard, cabinet or safe when not required. The more sensitive the | | |material, the more care must be taken in selecting the appropriate storage| | |method. | |Ensure you are aware of who is an authorised key holder to any such | | |storage cupboard, cabinet or safe. | | |Ensure that a second key is available with a trusted key holder via a dual| | |control issues process in case the key holder is unavailable or the item | | |is required in an emergency. | |Securely locked organisation sensitive material may be|Ensure that highly sensitive material including computer discs and tapes | |stolen or damaged whilst in store. |are stored in a fire rated storage cupboard, cabinet, or sa fe. Beware that| | |the cabinet itself may survive the fire but the items inside may be | | |damaged irreparably. | | |Ensure that all sensitive material is secured in a lockable storage | | |cupboard, cabinet, or safe when not required. | | |Use a storage unit, which matches the sensitivity of the material. The | | |more sensitive the material, the more care must be taken in selecting the | | |appropriate storage method. | |Ensure you are aware of who is an authorised key holder to any such | | |storage cupboard, cabinet or safe. | | |Ensure that a second key is available with a trusted key holder via a dual| | |control issues process in case the key holder is unavailable or the item | | |is required in an emergency. | 1. 5. 2 Using Fire-Protected Storage Cabinets & Safes A fire protected storage cabinet is a good way to protect sensitive material against the risk of being destroyed by fire and possible water damage from fire fighting activities. The use of safes for storage is to be en couraged. The security of the safe itself is just as critical. Policy Statement Items such as backup-tapes, microfiche, microfilm, archives, recovery diskettes, passwords, CDs for software installation shall be considered sensitive and valuable to the organisation and must be stored in fire-protected storage cabinets & safes. |IT & T Issues |Key Actions | |Sensitive data stored in fire-protected cabinets can |Ensure that all sensitive material is secured in a Fire protected | |nevertheless be damaged beyond use. Due to their possible |cabinets & safe when not required. Yearly & Monthly system & database | |additional weight, siting is a key consideration |backups should be kept away from the building | | |Ensure you are aware of who is an authorised key holder to any such | | |storage cupboard, cabinet or safe. | | |Ensure that a second key is available with a trusted key holder via a | | |data control issues process in case the key holder is unavailable or the | | |item is required in an emergency. | |Sensitive data may be lost if stolen or during transit. |Copies of archives should be kept separate from actual database backups. | |A physical log file to control backup data movement to various safe | | |locations to be kept up-to-date both with signature of security personnel| | |and person moving the backups. | | |Data Library to be up-to-date with details of backup date, type, | | |location, type & expiry date | 1. 6Documenting Hardware Introduction This section deals with hardware documentation and manuals, and also hardware inventory. It is es sential that hardware documentation is kept up to date and made available to all users as appropriate. 1. . 1Managing and Using Hardware Documentation ‘Documentation' refers to both the operator manuals and the technical documentation that should be provided by the supplier / vendor. Policy Statement Hardware documentation must be kept up-to-date and readily available to the all staff that may need it. |ICT Issues |Key Actions | |If equipment is operated incorrectly mistakes and |Ensure you receive all operational and technical manuals for each piece | |damage may result. |of equipment. | | |Store the documentation accessibly but safely. | |Systems users must be trained according to the supplier's manuals | |A failure to follow the recommended schedule of |Ensure all regular maintenance is carried out and monitored. | |maintenance runs the risk of system malfunction, which |Adopt procedures which ensure that your operators complete all | |could possibly jeopardise your busines s operation. |maintenance for which they are responsible according to the | | |manufacturer's recommendation | |Failure to operate equipment in accordance with the |Ensure you receive all operational and technical manuals for each piece | |instructions can invalidate the warranty. |of equipment. | |Ensure that such manuals are readily available and form the basis of all | | |training. | |Failure to complete and return the manufacturer's |Complete the warranty card in time and record the details in your | |warranty card may invalidate the warranty and hence |Hardware Inventory Register. | |limit the manufacturer's liability | | ] 1. 6. 2 Maintaining a Hardware Inventory or Register Introduction A register / database of all computer equipment used within your organisation is to be established and maintained. Policy Statement A formal inventory of all equipment should be maintained and kept up to date at all times. ICT Issues |Key Actions | |Theft of equipment is most likely to result in additional |Establish inventory and implement procedures for updating it. | |cost to the organisation and could compromise data security. |Ensure that you have a procedure to advise the acquisition of new | | |hardware, the disposal of old items and any changes of location. | | |Periodically verify the correctness of the inventory by checking that | | |a sample of hardware is physically present. |Inadequate insurance could render your organisation liable |Establish inventory and implement procedures for keeping it | |to loss in the event of a claimable event. |up-to-date. | | |Ensure that you periodically review the adequacy of your insurance | | |cover. | |Shortcomings in the planning of equipment replacement can |Establish an inventory and, in conformance with your IT Plan, ‘ear | |make it difficult to plan ahead for new technology. |mark' equipment for replacement and plan accordingly. | 1. 7 Telecommunications equipment (Procurement, maintenance, practices and design t elecommunications) Procurement of telecommunications system †¢ Manufacturer maintenance (internal & external) †¢ Design criteria of systems †¢ Commissioning & Decommissioning of systems †¢ Fibre optic systems Introduction This chapter deals with the Information Communication Technology issues relating to the purchase, use, maintenance and the design of equipment through which information is processed and transmitted. The systems covered include, Telephony (PAX and PABX) Data Networks Fibre Network 1. 7. 1 System Design ( Engineering) Policy statement ICT system engineering will be based on tested and proven state of the art technology for a given ICT system. Explanatory notes The systems administrator shall from time to time update her/himself with new international standards for ICT systems. She/he shall be required to come up with flexible systems that will meet the company needs at the best. |ICT Issues |Actions | |Technology |System engineering shall be based on the latest technology in the | | |required field such as Telephony. | |Company's needs (Application) |The design shall address the company needs and applications for at least| | |the next ten years. |Flexibility |The system design shall address the equipment flexibility and upgrade. | |Redundancy |The design will state the expected loading and redundancy of the | | |equipment | 1. 7. 2 Procurement Policy Statement In addition to the public and company procurement procedures, the ICT departments will specify in details the functional and capacity requirements of system before any purchase is done. Explanatory notes Before any system acquisition is done, the system administrator will be requir ed to have evaluated the company's needs. This will include system performance; reliability ultimate capacity and staff abilities included proposed training requirements. This will be in the form of Request for Proposal (RFP) documents. |IC T Issues |Actions | |Tender document |Shall have detailed system/equipment description of the performance, | | |reliability and capacity of hardware. The system life expectancy shall be| | |required | |Spares and Support |The system spares will be stated. The system support and staff training | | |clearly be addressed | |Authorised dealership/partnership |The vendor shall be required to state and prove the partnerships with the | | |manufacturer | |Tendering |The type of bidders to be invited shall be stated | 1. 7. 3 Commissioning/ Decommissioning Policy Statement System commissioning will be carried out as stipulated in the manufacture's testing/commissioning sheets for any new ICT equipment. Tests should nclude all the RFP system requirements. System commissioning is necessary to ascertain system performance all the designed parameters will be tested. After the commissioning the system passwords should be immediately changed as a security measure, to protect any data manipulation or corruption from the vendor. |ICT Issues |Actions | |Performance |All tests as per system design and manufacturer's | | |specification/performance shall be carried out. |Drawings |All system drawings shall be submitted ( at least three copies)and kept | | |in safe custody | |Equipment Cabinet keys |The equipment cabinet keys shall be handed over to the functional head | |Decommissioning |System decommissioning shall be carried out once the equipment is no | | |longer in use. | | |Commissioning sheets and drawings shall be used to determine the current | | |connection (Circuit termination) of the system. | | |The decommissioned equipment shall be removed from the Telecom room and | | |all wires/cables not used shall be removed. | |The drawings for decommissioned systems/equipment shall be retired. | 1. 7. 4 Maintenance Practices Policy Statement All ICT systems shall be maintained regularly as per manufacture's recommendations. Where system are placed in harsh environments, system maintenance will be carried out as deemed by the systems administrator. Explanatory notes All system maintenance should be done in house as much as possible. Outsourcing of maintenance (Annual Maintenance Contracts, AMC’s) contrac

The Ship of Theseus

ABSTRACT: Endurantism and perdurantism are theories that describe how objects can persist through time. These theories will be used in an effort to solve a puzzle that has been dated all the way back to the first century: the Ship of Theseus. It will be determined that the two theories fail in solving the Ship of Theseus puzzle. According to Brian Garrett of Australian National University, metaphysics is concerned with the nature and identity of objects. 1 In order to increase understanding of the identity of objects, puzzles of constitution and identity are used by philosophers.There is a puzzle common in metaphysics: the Ship of Theseus, which was believed to be recorded by Plutarch in the late first century2. It is complex puzzle that consists of three different scenarios. The first scenario depicts a ship being dismantled and then rebuilt. The second scenario portrays the ship being completely remodeled. The third scenario is a mixture of the previous ones that have the ship bein g completely remodeled, but the removed planks are used to construct another ship. In order to solve this puzzle, one must be able to identify which ship is the Ship of Theseus.Philosophical theories can be used to solve philosophical puzzles such as this one and there are two theories that exist that help one understand how objects persist through time: endurantism and perdurantism. According to endurantism, ordinary objects are wholly present at each moment of time at which they exist3. In perdurantism, objects are four dimensional entities that consist of temporal and spatial parts and these objects persist by having different temporal parts at different times4. Once one has knowledge of endurantism and perdurantism, the theories can be used to solve puzzles such as the Ship of Theseus.However, in this paper, it will be shown that the puzzle of the Ship of Theseus cannot be solved using endurantism and perdurantism. This is because attempts made by endurantists and perdurantists result in unintuitive consequences. This will be done first by explaining and assessing endurantism and perdurantism. Then it will be shown that the two theories fail in solving the Ship of Theseus because of problems that are encountered. After that, the Extensionality Principle will be discussed, which is used by perdurantists as a criterion for identity.It will be determined that this principle is also flawed and is also unable to give an account for the identity of objects. Firstly, endurantism is the view that physical objects are three-dimensional and move through time. They are wholly present at each moment of time at which they exist. For example, if a man was born in 1975, attended kindergarten class in 1980, and graduated from high school in 1993, endurantists would claim that this man was wholly present at each of those different times. He will continue to wholly exist in the future as well.Primary motivation for this theory is that it is a more conventional view and is m ore in conjunction with believed upon ideas about the world. For example, when a woman is talking to someone, she believes that she is talking to that person as a complete object, wholly present; as opposed to just a temporal part of an object. The theory of endurantism has been explained. It must be noted, however, that this theory holds that two numerically distinct, but wholly present objects can co-exist for some of the time or at all times.Brian Garrett says that this hinders the authenticity of endurantism because the statement is strange5. Perdurantism does not have this problem. The theory of perdurantism is the view that ordinary objects are four-dimensional and are composed of temporal parts. An object is not wholly present at every possible time at which it exists because only its temporal parts exist. In the previous example, when the man is born, or attends kindergarten, or graduates from high school, the man is not wholly present according to perdurantism.Instead, it i s the man’s temporal parts that existed during those events; the man itself exists as a four-dimensionally extended whole. Primary motivation for perdurantism is that this theory is able to account for change within a physical object because the objects are four-dimensional. On the contrary, endurantism does not have this luxury. Perdurantism is also primarily motivated by how it better accommodates Albert Einstein’s theory of special relativity. There are problems that arise if both endurantism and special relativity are true. According to Steven D. Hales and Timothy A.Johnson of Bloomsburg University, â€Å"it would be misguided to argue† for endurantism because special relativistic effects â€Å"are negligible at human speeds†. 6 The theory of special relativity does not allow for endurantism because of how it requires objects such as humans to move through time at a slower speed than the speed of light. Given that special relativity is a widely accept ed theory, perdurantists have strong motivation to prove their view7. Secondly, even though endurantism and perdurantism help explain the persistence of objects over time, neither view is able to solve the puzzle of the Ship of Theseus.In the Ship of Theseus, there are three different scenarios. In the first scenario, the Ship of Theseus is dismantled and then rebuilt with each plank being returned to its original location— we’ll call this ship Y1. In the second scenario, the ship is completely remodeled with an entirely new set of planks— we’ll call this ship X1. In the third scenario, two ships are involved. The ship from the second scenario (now called ship X) is present, but an entirely different ship that is being constructed out of the planks that had been removed (called ship Y) is also present.In order to solve this puzzle, the Ship of Theseus must be identified. However, flaws in endurantism are shown by how the endurantist must deny that Y1 is e qual to Y. This is done in order to respect the necessity of identity and non-identity which states that if x = y, then necessarily x = y8. However, what this entails is that one could claim that if the removed planks had not been replaced in the third scenario, then ship Y would not have existed and instead ship Y1 would have existed. This means that the existence of ship Y or Y1 entirely depends on whether or not the removed planks were replaced.Brian Garrett refers to this consequence as â€Å"strange† because â€Å"we don’t think that the existence of a particular ship (or of anything else in space and time) depends on what happens in a region of the universe which exerts no causal influence on it†9. This is a flaw for the endurantism theory because it denotes that an object’s existence is dependent on an event that has no direct influence on it. Furthermore, perdurantism also fails in correctly solving the Ship of Theseus. According to perdurantism, the third scenario involves the presence of two ships prior to the repair of the Ship of Theseus.They are overlapping one another. This represents that the ships have a common temporal segment where they are basically one and the same ship. After the repair, the two ships separate with one being ship X and the other being ship Y. The problem, however, is that one cannot think that there are three possible outcomes anymore. One cannot think that the future of the Ship of Theseus will be the same as that of the ship in the first scenario, the ship in the second scenario, or the ships in the third scenario because each of the ships are distinct from one another.This is a problem, according to Garrett, because people â€Å"could sensibly wonder† if the future for the Ship of Theseus will be like any of the three scenarios when it is being constructed10. He means that ordinary people should be able to think about the Ship of Theseus and think about what future it might behold. How ever, the theory of perdurantism must deny that three possible futures are available for the ship. As a result, we are left with either believing that people are not able to wonder about the ship’s future (which cannot be true) or perdurantism is unable to solve the puzzle of the Ship of Theseus.Moreover, perdurantism fails in solving the puzzle because of the name: ‘Ship of Theseus’. It has been discussed that the Ship of Theseus has a temporal part where there are two overlapping ships. However, which of the two overlapping ships is the actual Ship of Theseus when the name is being called? This is a problem because both ships cannot be called the Ship of Theseus. Perdurantism cannot account for this confusion. This shows that perdurantism is unable to solve the puzzle of the Ship of Theseus.Overall, the theories of endurantism and perdurantism have been explained and it has been shown that both theories are unable to solve the puzzle of the Ship of Theseus. How ever, there are criterions for identity that exist that could provide a criterion of identification for objects through time. One criterion for identity that will be talked about is the Extensionality Principle; it is used by perdurantists because it is a criterion of identity for four-dimensional objects11. The Extensionality Principle, according to Garrett, states: if x and y are objects with the same proper parts, then x=y.This means that if two different objects have the same properties, then the two objects are the same12. However, there are flaws in the Extensionality Principle that causes it to fail in providing a criterion of identification. According to Lecture notes, in order for objects to be identical, it is not enough for the object to have all the same parts. This is because the parts of identical objects must be related to each other or arranged in a certain order13. Therefore, a problem arises regarding temporal parts of an object. How do the temporal parts have the proper order?As a result of this problem, the Extensionality Principle must be revised. But if it is revised, according to lecture notes, the principle will no longer be an extensional principle14. Furthermore, there is no explanation as to why time would provide the correct order for temporal parts of an object. These problems show that the Extensionality Principle fails in providing a criterion of identification; and this harkens back to how the puzzle of the Ship of Theseus cannot be solved. It has been shown that the puzzle of the Ship of Theseus cannot be solved.This was first determined by explaining the theories of endurantism and perdurantism and revealing the primary motivation for each of them. These theories depict how objects persist through time; yet, the theories cannot be used to correctly solve the Ship of Theseus puzzle. Lastly, the Extensionality Principle was described and it was shown that the principle was unable to solve the Ship of Theseus puzzle. As one can s ee, the Ship of Theseus is a difficult puzzle to solve and it has been around since the late first century. Will there ever be a theory that correctly identifies the Ship of Theseus once and for all?

Presidential Executive Order

Presidential Executive Order Executive orders (EOs) are official documents, numbered consecutively, by which the President of the U.S. manages the operations of the Federal Government.Since 1789, US presidents (the executive) have issued directives that are now known as executive orders. These are legally binding directives to federal administrative agencies. Executive orders are generally used to direct federal agencies and officials as their agencies implement a congressionally-established law. However, executive orders may be controversial if the President is acting counter to real or perceived legislative intent.History of Executive OrdersPresident George Washington issued the first executive order three months after being sworn into office . Four months later, 3 October 1789, Washington used this power to proclaim the first national day of thanksgiving.The term executive order was initiated by President Lincoln in 1862, and most executive orders were unpublished until the early 1900s when the State Departme nt began numbering them. Since 1935, presidential proclamations and executive orders of general applicability and legal effect must be published in the Federal Register unless doing so would threaten national security.Executive Order 11030, signed in 1962, established the proper form and process for presidential executive orders. The Director of the Office of Management and Budget is responsible for managing the process.The executive order is not the only type of presidential directive. Signing statements are another form of a directive, specifically associated with a piece of legislation passed by Congress. Types of Executive Orders There are two types of executive order. The most common is a document directing executive branch agencies how to carry out their legislative mission. The other type is a declaration of policy interpretation which intended for a wider, public audience.The text of executive orders appears in the daily Federal Register as each executive order is signed by the President and received by the Office of the Federal Register. The text of executive orders beginning with Executive Order 7316 of 13 March 1936, also appears in the sequential editions of Title 3 of the Code of Federal Regulations (CFR). Access and Review The National Archives maintains an online record of Executive Order Disposition Tables. The tables are compiled by President and maintained by the Office of the Federal Register. The first is President Franklin D. Roosevelt.The Codification of Presidential Proclamations and Executive Orders covers the period 13 April 1945, through 20 January 1989 a period encompassing the administrations of Harry S. Truman through Ronald Reagan. Executive Orders Signed by George W. Bush - 262, EOs 13198 - 13466 (17 July 2008)Executive Orders Signed by William J. Clinton - 364, EOs 12834-13197Executive Orders Signed by George Bush - 166, EOs 12668-12833Executive Orders Signed by Ronald Reagan - 381, EOs 12287-12667Executive Orders Signed by Jimmy Carter - 320, EOs 11967-12286Executive Orders Signed by Gerald Ford - 169, EOs 11798-11966Executive Orders Signed by Richard Nixon - 346, EOs 11452-11797Executive Orders Signed by Lyndon B. Johnson - 324, EOs 11128-11451Executive Orders Signed by John F. Kennedy - 214, EOs 10914-11127Executive Orders Signed by Dwight D. Eisenhower - 486, EOs 10432-10913Executive Orders Signed by Harry S. Truman - 896, EOs 9538-10431Executive Orders Signed by Franklin D. Roosevelt - 3,728, EOs 6071-9537 Revoking An Executive OrderIn 1988, President Reagan banned abortions at a   military hospital except in cases of rape or incest or when the mothers life is threatened. President Clinton rescinded it with another executive order. A Republican Congress then codified this restriction in an appropriations bill. Welcome to the Washington, D.C. merry-go-round. Because executive orders relate to how one president manages his executive branch team, there is no requirement that subsequent presidents follow them. They may do as Clinton did, and replace an old executive order with a new one or they may simply revoke the prior executive order.Congress can also revoke a presidential executive order by passing a bill by a veto-proof (2/3 vote) majority. For example, in 2003 Congress unsuccessfully attempted to revoke President Bushs Executive Order 13233, which had rescinded Executive Order 12667 (Reagan). The bill, HR 5073 40, did not pass. Controversial Executive Orders Presidents have been accused of using the power of the executive order to make, not merely implement, policy. This is controversial, as it subverts the separation of powers as outlined in the Constitution.President Lincoln used the power of presidential proclamation to initiate the Civil War. On 25 December 1868, President Andrew Johnson issued the Christmas Proclamation, which pardoned all and every person who directly or indirectly participated in the late insurrection or rebellion related to the Civil War. He did so under his constitutional authority to grant pardons; his action was subsequently upheld by the Supreme Court.President Truman desegregated the armed forces via Executive Order 9981. During the Korean War, on 8 April 1952, Truman issued Executive Order 10340  in order to avert a steel mill workers strike called for the following day. He did so with public regret. The case Youngstown Sheet Tube Co. v. Sawyer, 343 U.S. 579 (1952) went all the way to the Supreme Court , which sided with the steel mills. Workers [url linkdemocraticcentral.com/showDiary.do?diaryId1865]immediately went on strike. A half million workers were laid off as companies lacked steel to keep plants running. The number of railroad cars loaded in the week ending July 7, 1952, was the lowest since records had been kept, and many railroads began to suffer financial difficulty. California growers faced a loss of $200 million because there was not enough steel to make cans for their vegetable crops. On July 22, the United States Army shut down its largest shell-making plant due to a lack of steel. President Eisenhower used Executive Order 10730  to begin the process of desegregating Americas public schools.

How To Use the Spanish Preposition A

How To Use the Spanish Preposition A The Spanish preposition a is often thought of as the equivalent of to - but in fact it has far more uses. A can also be the equivalent of on, at, from, by or in, among others. And in many cases it is not translated at all. Rather than learning how to use the Spanish a by its translation, it is probably best to learn the purposes for which a is used. The following list doesnt cover all its uses, but it does show the uses you are most likely to come across at the beginning stages of learning Spanish. Where a is translated, the translation is indicated in boldface. Using A To Indicate Motion or Location Almost any verb indicating motion, and even nouns, can be followed by a before a destination. It can also be used with some other verbs to indicate where the verbs action takes place. Llegamos a Argentina. (We arrived in Argentina.)Se acercà ³ a la casa. (He approached the house.)Cayà ³ al piso. (It fell to the floor.)Ofrecemos servicios especializados para facilitar su visita a Disneyland. (We offer specialized services to facility your visit to Disneyland.)Esa es la puerta al baà ±o. (That is the door to the bathroom. Al is a contraction of a el, usually meaning to the.)Me siento a la mesa. (I am sitting at the table.) Using A Before an Infinitive A is often used to connect a verb with an infinitive that follows. This use is especially common when indicating the start of an action. In these cases, a is not translated separately from the infinitive. Empezà ³ a salir. (She began to leave.)Entrà ³ a hablar contigo. (He came in to talk to you.)Él se negà ³ a nadar. (He refused to swim.)He venido a estudiar. (I have come to study.)Comenzà ³ a bailar. (She began to dance.) The most common usage following this patter is using ir a infinitive to form the a type of future tense  known as the periphrastic future. Si no jugamos bien no vamos a ganar. (If we dont play well we arent going to win.)Voy  a  cantar.  (I am going to sing.)Tenemos que aceptar que tal vez no nos vayan a entender. (We have to accept that sometimes they arent going to understand us.) Using A To Indicate Manner or Method Numerous expressions begin with a followed by a noun to indicate how something is done. The phrase starting with a functions as an adverb and is sometimes translated as one. Vamos a pie. (We are going on foot.)Hay que fijarlo a mano. (It is necessary to fix it by hand. Note that a mano also could have been translated as manually, an adverb.)Estoy a dieta. (I am on a diet.)Escribo a lpiz. (I am writing with a pencil.)Andan a ciegas. (They are walking blindly.)Llegamos a tiempo. (We are arriving on time.)La internet evoluciona a cada instante. (The Internet is changing constantly.)Lee el libro a escondidas. (She is studying the book covertly.) Introducing an Object With A Before a direct object, a is used before name or noun that represents a person in a usage known as the personal a. The preposition in these cases usually is not translated. A can also introduce an indirect object. Conozco a Pedro. (I know Peter. In this and the next two examples, the name functions as a direct object.)Encontrà © a Fido. (I found Fido.)Verà © a Marà ­a. (I will see Mary.)Le doy una camisa a Jorge. (I am giving a shirt to George. In this and the next three examples, George is an indirect object. Note how the translation of a varies with the verb.)Le compro una camisa a Jorge. (I am buying a shirt for George.)Le robo una camisa a Jorge. (I am taking a shirt from George.)Le pongo la camisa a Jorge. (I am putting the shirt on George.) Using A in Time Expressions A is sometimes used in specifying times or days. Salimos a las cuatro. (We are leaving at four.)A la una de la noche escuchamos maullar. (At 1 in the morning we heard meowing.)Estamos a lunes. (Today is Monday. Literally, we are at Monday.)

Auditing Essay Example | Topics and Well Written Essays - 750 words - 3

Auditing - Essay Example It means that the internal control process helps to ensure that the company's financial reporting i.e. the preparation of annual and interim financial statements along with the earning reports is done with utmost responsibility and integrity. Because the published financial statements go a long way in influencing the decisions of various stakeholders, it is the most crucial responsibility of internal control system to provide assurance with respect to the reliability of financial information. The third objective is to ensure that all the legal requirements as well as laws and regulations pertaining to the organization are met (Internal Control - Integrated Framework, retrieved 24.01.07). It is one of the most important responsibilities of management to ensure the fair financial reporting under GAAP. This includes the company's balance sheet, income statement and the statement of cash flows with material considerations, as mentioned in Statement on Auditing Standards (SAS) 69. The Sarbanes Oxley Act (Section 302) also requires the company's management to ensure fair reporting of financial information in the financial statements (McEnroe, 2005). ... The internal audit system of TPC should also meet the above mentioned objectives. The company's auditing objectives can be met with the help of a proper channel of communication which guides the audit team towards the accomplishment of these objectives. To gauge the extent to which the organization achieves these objectives, the internal control system should be combined with sufficient control tests. These tests can help TPC to check any possible deviations from the internal control system's operational, financial and regulatory objectives (Internal Control - Integrated Framework, retrieved 24.01.07). The internal auditor team should check the effectiveness and lacking of the internal control system on a regular basis so as to figure out any discrepancies and make corrections (Willis and Lightle, 2000). Reference List Internal Control - Integrated Framework. COSO: The Committee of Sponsoring Organizations of the Treadway Commission. Retrieved January 23, 2007 from the World Wide Web:http://www.coso.org/publications/executive_summary_integrated_framework.htm Willis, D.M. and Lightle, S.S. (2000). Management Reports on Internal Controls. Journal of Accountancy. Retrieved January 23, 2007 from the World Wide Web:http://www.aicpa.org/pubs/jofa/oct2000/willis.htm McEnroe, J.E. (April, 2005). Beyond GAAP: Issues Involving the Sarbanes-Oxley Certification Language, the CPA Journal, Retrieved January 26, 2007 from the World Wide http://www.nysscpa.org/cpajournal/2005/405/perspectives/p18.htm Weirich, T.R.., Arndt, T.L., Ciesielski, J.T. (Sept., 2005). Sarbanes-Oxley Act and Section 404: Basics on Internal Control Reports. The RMA Journal. Retrieved January 26,

SWOT Essay Example | Topics and Well Written Essays - 1750 words

SWOT - Essay Example The patriarch of the firm had built a culture of intricate customer service; they went deeper by understanding their customer’s needs completely Culture of intricate customer service; Through innovative means of handling their customers such as the delivery service Evergreen established its pedigree in customer service compared to its competitors. Customers and market: Their market comprised of highly educated, upper income, health conscious and informed; this means that they were able to sell easily their natural and organic foods to them. The company prided itself on immaculate service and superior and fresh products, meaning that were able easily convince their target market to buy those goods from them. The market for natural products in Rocky Mountain States had the highest rates of growth in terms of market expansion, given as 11.4 percent against a Midwest rate of merely three percent. Original marketing expertise: Their marketing technique even though simple, but it ha s been effective over the years, as the customers have grown accustomed to it. The quirky, original hand painted signs displayed both outside and indoors had a remarkable success in imprinting the company’s brand name. Strong brand and reputation: The founder had built a strong brand name through provision of quality products over a long period luring many people to the image of the brand; this in fact aided the company in the process of acquisition. Effective and efficient management: Their acquisition strategy and general management style and decentralized system of control had achieved considerable results for the firm. Their style of management was very sophisticated for such a relatively small firm; as such, styles were typical of large firms, the company introduced comprehensive appraisal of their operations. The firm holds on to their staff especially those who occupy important decision-making roles. The overall strength of the stores and the firm itself is the company ’s CEO; she is the rock of the company making important decisions that have propelled the company to its heights from the humble beginnings that it was founded upon. Norton oversaw acquisitions that contributed to a considerable degree to the company’s overall gross profits; the growth in the company’s profit is the foundation of its growth. Weaknesses: Risky acquisition style: The Company has lost money before in its mergers and acquisitions in the past three years; this process of investing in loss making enterprise was not properly thought out. Non-prime Location of the company stores: The company was located in areas that were lower in prime compared to rival supermarket chains in the same region; this might affect its level of comparability and growth potential. Lack of superior access to distribution channels compared to competitors: Larger competitors in the same area had the advantage of own branding of their own goods unlike the case study, whose produc ts were perishable and therefore unlikely to be branded. Opportunities: Political/Legal A new cross regional market: By moving out of the Rocky Mountain West region, the company had expressed its thirst for a market far away from the region of its establishment. The acquisition of the Arugula Grocers is